Cancellation

Policy

If you have been exposed to covid 19 or are not feeling well, please reschedule your appointment. We have relaxed our cancellation policy, During this pandemic, to protect our clients and our staff. We kindly ask that you give us as much notice as possible.   Help us keep our doors open.

Your appointments are very important to us.  we carefully plan each appointment to allow the correct timing for each service.  please keep in mind that Missed appointments not only results in lost wages for your stylist, but also keeps other clients from receiving services. 

 

We understand that, on occasion, unavoidable emergencies happen.  we will do our best to work with you, However, if cancellations or “no shows” become a constant occurrence, Taglio Salon’s cancellation policy will be strictly enforced.

 

Our standard policy: if a client cancels an appointment 3 times without a minimum of 24 hours notice, that client is then responsible for 50% of the value of services scheduled.  A “no-show” will be charged for 100% of the value of services scheduled after a second occurrence.  These services must be paid for prior to scheduling another appointment and can be made by phone or in person. 

 

After multiple occurrences: further action may be taken and clients will be asked to sign an agreement.

 

As a courtesy; Taglio Salon confirms your services 2 days prior to your appointment.  we ask that you verify your contact information with our appointment coordinators. please know that if we are unable to reach you or can only leave a message, it is your responsibility to remember your appointment dates and times in order to avoid missed appointment and cancellation fees. taglio salon is not responsible for missed appointments if confirmation is not received.  we encourage you to call and speak to one of our appointment coordinators if you are unsure of your service date and or time.

TARDINESS POLICY: We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service.

Taglio Salon LLC

est 2006

148 East Central St.

Natick, MA. 01760

(508) 655-3500

tagliosalonma@gmail.com